Q: How long will my order take to arrive?
It is always our firm endeavor to deliver products purchased from Orkay Fragrance Online Shop in excellent condition and in the fastest time possible.
Once your order is confirmed, you will receive an email which will summarize your order details. Once we ship the item(s), you will receive another email containing the shipping details. You can then view the status of your order by logging into your account.
We ship your order within 4 Business Days for deliveries in India. The estimated time of delivery may vary from 2 – 4 working days to all the areas serviced by reputed couriers. For others areas, orders will be sent by Registered Post through the Indian Postal Service which may take 3 – 7 working days depending on the location. Business days exclude public holidays and Sundays.
Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you.
Q. Are there any shipping charges?
Shipping charges at actual are charged. We process all deliveries through reputed couriers. If there is no courier service available in your area, we will ship your items via Government Registered Book post or Speed post and the charges will be levied accordingly.
Q. Can I expect delivery on all days of the week?
You can expect delivery of your order on business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.